Cancellation policy

Cancellation policy of the C.L.E.A.R. Institute

Cancellation Policy for In-Person Courses/Conferences/Seminars:

 

We consider your registration to be a firm commitment that you will attend. Last-minute participant substitution is difficult to arrange, although we understand emergencies may arise, which can affect your attendance to programs offered by The C.L.E.A.R. Institute Inc. The following policy has been established in case of in-person course cancellation:

 

·       A written notice must be given for course cancellation and sent to info@theclearinstitute.com.

 

·       If cancellation occurs up to 1 month before the course, 100% of the money paid is eligible for a refund.

 

·       If cancellation occurs less than 1 month before the course, there shall be NO REFUND OF THE AMOUNT PAID, but 100% of such amount is eligible for a transfer to another program/date. Any cancellation less than 7 days before the start of the course forfeits the entire cost.

 

In addition, The C.L.E.A.R. Institute Inc. reserves the right to cancel or reschedule any event, as necessary. In such a case, tuition or deposit may be refunded in full or transferred to a future seminar or course. In no event shall The C.L.E.A.R. Institute Inc. be liable for any cancellation or modification penalties assessed by an airline or an hotel as a result of course date change or cancellation or for any other fee incurred by you because of such change or cancellation.

 

Cancellation Policy for Online Courses/Conferences/Seminars

 

Considering that our online courses are pre-recorded and available at all time in streaming, they are non-reimbursable.

 

Cancellation Policy for Private Online Consultation/Coaching Sessions

 

As the private online consultation/coaching sessions are tailored for your specific needs and requires preparation time and the availability of the qualified professionals representing The C.L.E.A.R. Institute Inc., we consider that your registration to these sessions is a firm commitment that you will attend, and that these can be cancelled only in accordance with these conditions:

 

A written notice must be given for course cancellation and sent to info@theclearinstitute.com. If cancellation occurs up to 48 hours before the consultation session, 100% of the money paid is eligible for a refund. If cancellation occurs less than 48 hours before the consultation session, there shall be NO REFUND OF THE AMOUNT PAID, but 100% of such amount is eligible for a transfer to another private online consultation session at another date.

 

In addition, The C.L.E.A.R. Institute Inc. reserves its right to cancel or reschedule any private online consultation session, as necessary. In such event, tuition or deposit may be refunded in full or transferred to another private online consultation session, at the participant’s choice. In no event shall The C.L.E.A.R. Institute Inc. be liable for any fee incurred by you because of such change of date or cancellation.

 

Cancellation Policy for the Private In-Person Consultation Sessions at your Clinic

 

The cancellation of private in-person consultation sessions at your clinic is governed by the contract for services which will be concluded with you if you retain this service.